Privacy Policy

Who we are

This website is operated by MD Pretty Life Cleaning Service ("we", "us"). This policy explains how we collect and use personal information when you use this website or contact us.

Information we collect

When you submit a quote request or contact us, we collect the details you provide, such as your name, phone number, email address, the service you are interested in, and your message.

When you browse the website, basic technical information such as your browser type, device and pages visited may be collected by our hosting provider and, if enabled, by analytics tools.

How we use your information

We use your information to respond to your enquiry, prepare quotes, arrange and deliver services, and communicate with you about your request. We do not sell your personal information.

Sharing your information

We may share information with service providers who help us operate the website or communicate with you (for example hosting, email or messaging providers), and where required by law.

WhatsApp and phone

If you contact us via WhatsApp or phone, your communication is also subject to the privacy terms of that service provider.

Cookies

This website uses cookies that are necessary for it to function. If analytics or advertising tools are added in future, this policy will be updated to describe them.

Data retention

We keep enquiry details only for as long as needed to respond to you, provide services, and meet any legal or accounting requirements.

Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details on our Contact page.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.